CUSTOMER RELATIONSHIP MANAGEMENT
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data. Evision techno services took this initiative and came up with the best solution for managing your customers.
Our goal is to improve customer service relationships, assist in customer managing, and drive sales growth. For this perspective, we have developed customized CRM system with interactive sub-features.Customer relationship management is developed in such a way that it has tendency to reduce your efforts and provide efficient results
Customer relationship management has following sub-features
COMPLAINTS MANAGEMENT
We never want you to lose your customer that is why our system’s significant feature is complaints management. This module will manage your complaints keep their records so you can pay proper attention to your customer’s needs and respond to their complaints.
Customer relationship management has this sub-module to reduce your time and concentrated on your customers.
QUERIES MANAGEMENT
Evision developed this module to track you customer’s data queries so they can adequately individualized and resolved. This will help you to get more familiar with your customer’s requirements.
SALES FORCE MANAGEMENT
This system is use to manage your sales team. This module gives complete KPIs for sales man. This module has following sub-features:
- Daily customer visits details
- Daily call/emails
- Sales pipeline overview
- Sales detail with respect to sales man
- Target VS actual sales details
AUTO ALERTS/NOTIFICATIONS
We made our Customer relationship management system capable of generating auto alerts to keep your awareness alive all the time. All of its sub-modules have this functionality of notifying and generating auto alerts. Automatic reminders and notifications can keep never ending communication with customers and with your system.
Our organization is very keen in providing such automated IT solutions that are capable of reducing your physical efforts. We are expert in providing intelligent management system those; do not need any extra human assistance.
CONTACT US!
Phone# 051-8446246
Email: info@evisionsystem.com
Address: Office No 04 Koraish Plaza phase 01 Pakistan Town Islamabad.Pakistan
Website: http://www.evisionsystem.com/